Please read these terms carefully before using our website or services.
Last updated: May 1, 2026
These Terms of Service govern your access to and use of the website located at www.rgntravel.surf, all related services, applications, and platforms operated by RGN Travel Agency Inc. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use our website or services.
In these Terms of Service, the following definitions apply:
By accessing our Website, submitting an inquiry, booking a service, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website or Services after any modifications indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically.
RGN Travel Agency Inc. provides the following services:
All services are provided subject to availability and the terms and conditions of our third-party partners including airlines, hotels, and other travel suppliers. We strive to accurately represent all services but cannot guarantee the accuracy of information provided by third parties.
As a user of our Website and Services, you agree to:
When you make a booking through our Services, you agree to pay all fees and charges associated with your booking, including any applicable taxes, fees, and surcharges. Prices are quoted in the currency specified at the time of booking and are subject to change until the booking is confirmed.
Payment terms vary depending on the service and supplier. Full payment may be required at the time of booking for certain services. Cancellation and change policies are determined by the applicable supplier and will be communicated to you at the time of booking.
We accept major credit cards and other payment methods as indicated on our Website. All payments are processed securely through our payment partners. Your receipt of a confirmation does not constitute our acceptance of a booking, which may be subject to additional verification.
All content, materials, trademarks, logos, and intellectual property on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the property of RGN Travel Agency Inc. or its licensors and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Website and its content for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from our Website without our prior written consent.
To the maximum extent permitted by applicable law, RGN Travel Agency Inc. and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our Website or Services.
Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the total amount paid by you to us for the specific service giving rise to the claim, if any.
We act as an intermediary between you and third-party service providers such as airlines, hotels, and tour operators. We are not responsible for the acts or omissions of these third parties, including cancellations, delays, overbooking, or any other issues arising from their services.
You agree to indemnify, defend, and hold harmless RGN Travel Agency Inc., its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or in connection with your use of our Website or Services, your violation of these Terms, or your violation of any rights of another party.
Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by RGN Travel Agency Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damages or losses caused by or in connection with your use of any third-party websites or services.
We reserve the right to suspend or terminate your access to our Website or Services at any time, without prior notice or liability, for any reason, including if we believe that you have violated these Terms of Service. Upon termination, your right to use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, limitation of liability, and indemnification.
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.
In the event of any dispute arising out of or relating to these Terms or our Services, the parties agree to first attempt to resolve the dispute informally by contacting us at contact@rgntravel.surf. If the dispute cannot be resolved within 30 days, either party may submit the dispute to mediation in Toronto, Ontario, before resorting to litigation.
You agree that any cause of action arising out of or related to these Terms or our Services must commence within one year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms continue in full force and effect.
These Terms of Service, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and RGN Travel Agency Inc. regarding your use of our Website and Services, superseding any prior agreements or communications.
If you have any questions, concerns, or comments regarding these Terms of Service, please contact us: